Privacy Policy for Anam Yoga Haven

At Anam Yoga Haven, we are committed to protecting your privacy and handling your data responsibly. This Privacy Policy explains how we collect, use, disclose, and protect information that applies to our services, including Vinyasa flow classes, Restorative yoga, Hot yoga, Pregnancy yoga, Kids yoga, Private sessions, Meditation workshops, Sound healing, Teacher training programs, Wellness retreats, Corporate wellness programs, and Online classes. By accessing or using our online platform or engaging with our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect various types of information in connection with the services we provide. This includes:

• Personal Information You Provide Directly: This includes information you give us when you register for classes, workshops, or teacher training, purchase services, subscribe to our newsletter, or communicate with us. Examples include your name, email address, phone number, physical address, date of birth, emergency contact information, and health-related information relevant to your participation in yoga and wellness activities (e.g., injuries, medical conditions, pregnancy status). We collect health information only with your explicit consent and where necessary for your safety and to provide appropriate modifications.
• Payment Information: When you make a purchase, we collect billing details and payment information (e.g., credit card numbers, bank account details). This information is processed securely by our third-party payment processors; we do not store full payment card details on our servers.
• Information from Your Use of Our Online Platform: We automatically collect certain information when you visit or interact with our online platform. This may include your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and navigation paths. This information helps us improve our online services.
• Communications: Records of your communications with us, including emails, phone calls, and messages through our online platform.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To Provide Services: To register you for classes, workshops, retreats, or teacher training programs, manage your bookings, process payments, and provide access to online classes.
• To Personalise Your Experience: To tailor our services and communications to your preferences, including providing modifications during classes based on health information you have shared.
• Communication: To send you confirmations, updates about classes or workshops, information about your account, and responses to your inquiries.
• Marketing and Promotional Purposes: With your consent, to send you newsletters, special offers, and information about new services, events, or promotions that may be of interest to you. You can opt-out of these communications at any time.
• Improvement of Services: To understand how our online platform and services are used, to diagnose technical problems, and to develop new features and offerings.
• Security and Fraud Prevention: To protect our online platform, services, and users from fraud, security breaches, and other harmful activity.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information

We do not sell your personal data. We may share your information with:

• Service Providers: Third-party vendors and service providers who perform services on our behalf, such as payment processing, website hosting, email delivery, customer support, and analytics. These providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
• Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency request).
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• With Your Consent: We may share your information with third parties when we have your explicit consent to do so.

4. Your Data Protection Rights (GDPR)

As a data subject under GDPR, you have certain rights regarding your personal data:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• The right to withdraw consent: If we are processing your personal data on the basis of your consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the contact details provided below. We will respond to your request within one month.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. We use secure servers, encryption, and restrict access to personal data to authorized personnel only. However, no internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

7. Cookies and Tracking Technologies

Our online platform may use cookies and similar tracking technologies to enhance your experience, analyze website usage, and for marketing purposes. You can control the use of cookies at the individual browser level.

8. Links to Other Websites

Our online platform may contain links to other websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.

9. Children's Privacy

Our services, including Kids Yoga, are designed with the safety and privacy of children in mind. For children under the age of 16, we obtain parental or guardian consent before collecting any personal information. We do not knowingly collect personal information from children under 16 without verifiable parental consent. If we become aware that we have collected personal data from a child under 16 without parental consent, we will take steps to remove that information from our servers.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Anam Yoga Haven
38 Ormond Quay Lower,
Dublin 7,
Dublin, County Dublin,
D07 A9KP
Ireland